OnlineCampus.lk Non-Refund Policy
At OnlineCampus.lk, we are committed to providing high-quality educational content and services to our students. We understand that sometimes circumstances may require changes to your enrollment, but we have established the following non-refund policy to maintain fairness and transparency for all students.
1.Registration and Enrollment
1.1. Registration for our courses or programs implies your understanding and acceptance of the terms and conditions of this non-refund policy.
1.2. Enrollment in a course or program is considered final once payment has been made. No refunds will be provided after this point.
2. Cancellation and Refund Exceptions
2.1. In the rare event that OnlineCampus.lk cancels a course or program, we will provide a full refund to all affected students.
3. Change of Course/Program
3.1 Once the student has paid and enrolled for a course, subject or lesson, that money will not be transferred to another course, subject or lesson for any reason.
4. Dispute Resolution
4.1. If you believe that exceptional circumstances warrant a refund, you may submit a formal request for consideration to OnlineCampus.lk. Such requests will be reviewed on a case-by-case basis, and a decision will be made at our sole discretion.
5. Contact Us
5.1. For any inquiries or concerns related to our non-refund policy, please contact our support team at Info@onlinecampus.lk / (94) 72 100 410
6. Policy Changes
6.1. OnlineCampus.lk reserves the right to update and modify this non-refund policy at any time. Any changes will be posted on our website, and it is the responsibility of the student to review the policy periodically
By enrolling in our courses or programs, you acknowledge and agree to abide by the terms of this non- refund policy. We encourage you to reach out to our support team with any questions or concerns before enrollment.
Onlinecampus.lk (Pvt) Ltd
No. 372 (3rd floor), Nawala Road, Rajagiriya
(94) 72 100 410
Info@onlinecampus.lk
Last updated: 18.10.2023